Auren Alarm · by Auren Apps

Delete your Auren Alarm account

This page is for Auren Alarm (“Auren Alarm Clock: Wake Up” on the App Store and Google Play), published by Auren Apps (Ahmad Mustafa). You can delete your account and its data in the app in a few taps, or ask us to do it for you here, without the app.

Fastest · instant

In the app

  1. Open Auren Alarm and go to Settings.
  2. Tap Account, then Delete Account.
  3. Confirm. Your account and its data are deleted right away.
No app needed

Request deletion by email

Fill this in and your email app opens with the request ready to send. Send it from the email address you signed in with.

Or email support@aurenapps.com with the subject “Auren Alarm – Delete my account”. If you used Sign in with Apple with a hidden email, send it from your Apple ID email and include the detail above so we can find your account.

Cancel your subscription first. Deleting your account does not cancel a subscription, because Apple and Google Play bill it. iPhone: Settings → your name → Subscriptions. Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions.

What gets deleted

Everything linked to your account is removed from our servers, and we ask our service providers to delete it too:

  • Your account identifier and sign-in link (Sign in with Apple or Google)
  • Your first name, avatar and email address (if you signed in with Google)
  • Your alarms, wake history and streak
  • Your friend code, friend list, Wake Witness settings and every wake message
  • Your language, notification token and the subscription status saved with your account

What we keep, and for how long

Purchase recordsApple, Google Play and our subscription provider (RevenueCat) keep records of purchases for billing, tax and fraud prevention, under their own policies.
Usage statistics and crash reportsKept by Google Firebase under its standard retention. They never contain photos, recordings or the content of messages.
BackupsDeleted data can remain in encrypted backups for up to 30 days before it is overwritten.

How long it takes

In the app, deletion is immediate. By email, we verify the request comes from the account’s email address, delete the account and confirm by email within 30 days, usually much sooner. Deletion is permanent and can’t be undone.

If you never created an account

Alarms, missions and streaks you used without an account live only on your phone. Uninstalling the app removes them.

Questions

Does deleting my account cancel my subscription?

No. Subscriptions are billed by Apple or Google Play, so cancel yours first. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions.

Can I undo it?

No. Once your account is deleted it can’t be restored. You can always create a new one.

I never created an account. Is there anything to delete?

Alarms, missions and streaks you used without an account live only on your phone. Uninstalling the app removes them.

How long does a request by email take?

We delete the account and confirm by email within 30 days, usually much sooner. In the app, deletion is immediate.

More detail is in the Auren Alarm privacy policy. Questions: support@aurenapps.com.